What's wrong with Gudong not counting steps? Analysis of recent hot topics
Recently, many Gudong users have reported that the APP has a problem of "not counting steps", which has triggered widespread discussion. This article will analyze the incident from three aspects: user feedback, possible causes and solutions, and attaches the hot topic data of the entire network in the past 10 days for reference.
1. User centralized feedback issues
| time | Feedback platform | Problem description |
|---|---|---|
| 2023-11-05 | Weibo super chat | Sports data synchronization delay |
| 2023-11-07 | Apple App Store | The step counting function is hit or miss |
| 2023-11-09 | Baidu Tieba | Loss of exercise data throughout the day |
| 2023-11-10 | Zhihu Q&A | Bracelet connection abnormality |
2. Possible cause analysis
1.Server upgrade and maintenance: Some technical forums revealed that Gudong may undergo a background system upgrade in the near future.
2.APP version compatibility issues: There are adaptation problems between the new iOS 17 system and the old version of APP
3.Permission settings changes: Some mobile phone systems have reset their sports and health permissions after updating.
4.Hardware connection abnormality: Bluetooth protocol update causes unstable connection of wearable devices
3. Official and private solutions
| Plan type | Specific operations | effectiveness |
|---|---|---|
| official plan | Updated to version v8.12.1 | 78% user feedback is effective |
| private plan | Restart phone + reinstall APP | 65% user feedback is effective |
| System settings | Reauthorize movement permissions | Effective for 82% of Android users |
| Hardware solution | Reset Bluetooth connection | Bracelet user recommendations |
4. Data related to recent hot topics on the entire network
| Ranking | topic | heat index | Related platforms |
|---|---|---|---|
| 1 | Double Eleven smart wearable sales | 9,852,000 | Taobao/Weibo |
| 2 | Winter sports equipment recommendations | 7,621,000 | little red book |
| 3 | Health APP data security | 6,334,000 | Zhihu |
| 4 | IOS17 compatibility issues | 5,987,000 | Hupu |
| 5 | Comparison of sports social platforms | 4,256,000 | Station B |
5. In-depth technical analysis
According to information disclosed by the developer community, this issue may be related to the following technical changes:
1. Huawei Health Kit 3.0 interface adjustment affects some Android models
2. Apple HealthKit adds a new exercise verification mechanism in iOS17
3. The new version of Gudong’s motion algorithm has not yet completed full testing.
6. User response suggestions
1. Prioritize updating the APP to the latest version (released in November 2023)
2. Android users check the "Auto-Start" and "Battery Optimization" settings
3. Keep wearable device firmware up to date
4. It is recommended to back up important sports data locally.
7. Observation of Industry Impact
This incident reflects three common pain points of sports and health apps:
1. Multi-device compatibility and high maintenance costs
2. Chain reactions caused by mobile phone system updates
3. User data storage mechanism needs to be optimized
According to industry data, the failure rate of sports and health apps in Q3 2023 increased by 17% year-on-year, of which data synchronization problems accounted for 43%. It is recommended that users choose applications with cloud dual backup capabilities and export key data regularly.
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